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We request Cab Drivers to read below guidelines carefully and follow them to have safe, secure and comfortable journey with Users.
Drivers should know the user’s time for pickup and should reach on time.
Driver should confirm to the users about their time and pickup place before 1hr from ride start.
Drivers must carry the driving license and papers related to vehicle, like, insurance, registration certificate etc.
Drivers make sure that their vehicle is having sufficient fuel for the ride.
Drivers must drive safely and follow traffic rules at all times e.g. speed limits, passenger limits, luggage limit etc
Drivers may ask and confirm the identity of riders before letting them inside the taxi. Riders are requested to cooperate and produce the same when asked for.
Driver must maintain hygiene and vehicle should be cleaned properly and do not smell. Driver can use car-freshener, if required.
Drivers should provide requested assistance to users. Driver should assist with seatbelts or other helps
Drivers should open gates and/or doors. Drivers should escort the passenger to and from the door.
Driver should handover the luggage to a named responsible person at the destination as instructed.
Drivers are not expected to physically lift or carry luggage upstairs or into homes but must assist on ingress and egress of the vehicle.
Drivers should be sensible for user’s time and should not delay the ride start time by reaching late at pickup point.
Drivers are advised to not to engage in conversation with ride members and be courteous all times.
Drivers must not smoke, chew tobacco, and have wine immediate before and during the journey.
Drivers should not impose his/her choice of music on fellow ride members.
Drivers should not ask for more money other than the taxi ride cost from any passengers.
Drivers should not board passengers other than RideAlly users.
Drivers should not park the vehicle in between the ride for a break.
Drivers should not board more passengers than the maximum capacity of the taxi, it may be shared or personal taxi.