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Why? Enter the location you normally start your rides from (e.g your home location, or if you prefer not to reveal it, choose a nearby location like a bus stop or landmark.) RideAlly saves this as your HOME location. With this you can create rides with minimal steps. RideAlly also proposes you if any ride matches found in the neighborhood.
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HOW IT WORKS X

How Rideally works
 
How Rideally works
 
How Rideally works
 
Register with your personal email-id How Rideally works

Search your place
How Rideally works

Rideally finds the perfect match
How Rideally works

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You're ready to do Carpool, Bikepool
 
How Rideally works
 
How Rideally works
 
How Rideally works

5 simple steps

Register with RideAlly using valid email id & mobile number
Search your place by name and location
Join your workplace by verifying your email id
Share your travel timings to find a perfect match
You are ready to car pooling
 

Terms of Use

 
 
We would need you, the visitor, the user or the client (hereinafter referred as "You," "Your," or "Yourself") to read this agreement carefully and accept it in its entirety before proceeding with usage of the website, www.rideally.com (here in after referred as “Website” or “Platform”), and/or Android app on Google Play Store and /or iOS app on Apple Appstore, (here in after referred as “MobileApp” or “Platform”) which are owned and operated by RideAlly Travels Pvt. Ltd. (hereinafter referred as “Company” or “We” or “Our” or “us”) with our principal address at 417, 2nd Floor, 27th Main, Sector -1, HSR Layout, Bangalore – 560102, India.
 

1. ACCEPTANCE OF THE TERMS AND CONDITIONS

Your access to the platform and consumption of the Services (as defined below) and all related aspects of your relationship with Company, whether as a visitor of the platform or as a Client (as defined below) are governed by this agreement and the Privacy Policy. We strongly recommend that, as you read the agreement, you also access and read any information that is referred and hyperlinked. By accessing and using the platform, you agree to abide by the Agreement and the Privacy Policy, whether you are a "visitor" (which means that you simply browse the Platform without being registered) or you are a "Member" (which means that you are a registered user of the platform), or a Client (defined below). Please note that your consent to be bound by the Agreement and Privacy Policy will continue to bind you on all occasions that you access and use the platform or Company's services, and on all occasions when you use the tools that Company makes available to interact with the platform and Company's services. If you do not agree to and accept this agreement, please do not use the platform. You need to read and accept these terms at the time of sign-up. Each time you use the platform, you agree to all terms set forth by Company in both its Privacy Policy and Terms of Use and any other policies published by Company on the Platform
 

2. ABOUT RIDEALLY

RideAlly is a ride-sharing platform where a person can share personal and commercial vehicles to their workplace, airport or any other place. The platform provides matches to users who wish to share rides with others.

The platform provides users to choose where they wish to share rides, whether in a closed group or with everyone on the platform. It has various closed groups of workplaces, residential societies, colleges, schools or any other community which wishes to travel with only trusted persons.

The workplace features provides exclusive access to employees of corporates or workplaces in which employees can get rides, offer their personal vehicle and share rides among themselves in safe and secure manner. Only authorized persons can access the rides in a secured workplace. Company and the Corporate does not own or operate cars or any vehicle and merely works as a platform to connect users travelling in same direction.

User can also choose to share their rides with anyone from anywhere to anywhere. User can be part of multiple groups, like, workplace, apartments community or college community or other trusted groups as he/she wishes to and also share rides with everyone on the platform.

RideAlly also provides personal taxi services in few cities in India via platform or phone calls.

 

3. ELIGIBILITY AND AGE LIMIT

By registering on platform and accepting these terms, you represent and warrant that you are competent and eligible to enter into legally binding agreement. The minimum age for creating accounts at platform is 13 years (under the guidance of parents or guardians) however only 18 years & above can offer their vehicle. We do allow login facility using Facebook and we understand that you follow Facebook terms which allows to create accounts only if you are 13 years or older.
 

4. TERMINOLOGIES AND DEFINITIONS

  • "Account" means registered Member’s account on the platform with a Member ID and password with personal details.
  • "Client" means any person or entity that uses platform by payment to Company or otherwise and any other party traveling with Client who would benefit from the Services.
  • "Payment" means the amount of money paid to Company in exchange for Services.
  • "Provider" means Company's licensees, suppliers, vendors, information providers, and travel and leisure service providers.
  • "Services" means the platform provided by Company which enables users to Share taxi, share rides, create rides etc.
  • “User” means any person who has created an account OR connected through Social Media, like, Facebook, Google etc on the platform and uses its services.  
  • "Ride or Rides" means that members sharing their travel plan on the platform either by offering vehicle or seeking vehicle to go from one place to another place
  • "Rider" means that members sharing rides in a vehicle. Also, used "Co-Riders" interchangeably.
  • "Driver" means person who has offered the vehicle and is driving at the time of sharing with other riders. He/she may be vehicle owner as well however not always true.
  • “Taxi” or “Cab” means the vehicle that was booked on payment basis using the platform.
  • “Shared Taxi” means user can share the taxi with any other users on payment. One can refer to Guidelines for Shared Taxi for more details
  • “Personal Taxi” means user can book a taxi for self and can travel with family and friends only from single location and can be dropped at single location. If friends or family are picked or dropped at different location than it will be treated as “Shared Taxi”
  • “Cost” means the travel cost for the ride.
 

5. LIMITED LICENSE FOR ACCOUNTS

You are required to sign up for an account, using your email address, mobile number and select a password to use the platform. You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your user-id a name that you don’t have the right to use, or another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.

You will not share your account or password with anyone, and you must protect the security of your account and your password. You’re responsible for any activity associated with your account. To the extent permitted by law, company reserves the right to refuse or deny access to its Services at any time and within its sole discretion.

Content, Marks and the platform is provided to you "AS IS" for your information and authorized use only and you agree not to use, copy, reproduce, alter, modify, perform, reproduce, create derivative works from, broadcast, transfer, sub-license, assign, license, distribute, transmit, display, sell, convey otherwise exploit for any other purposes whatsoever without the prior written consent of Company and or/respective licensors.

Company grants you a non-exclusive, nontransferable, revocable, limited license to access and use the platform and Content in accordance with the Terms and Conditions. You may not disassemble, decompile or otherwise reverse engineer all or any portion of platform, Content or Marks. You acknowledge that the platform, including the Content and Marks, is subject to applicable export control laws and regulations of the India. You agree not to export or re-export the platform, Content or Marks, directly or indirectly, to any countries that are subject to export restrictions.

The limited license provided herein does not confer any right, title or interest in or to the Marks. You shall do nothing, nor authorize nor allow any of your representatives, employees, agents or affiliates, to do anything that is reasonably likely to impair, dilute or bring disrepute to Company or the Marks or to any goodwill associated with Company or the Marks.

No right, title or interest in any portion of the platform or Content is transferred to you, whether as a result of use of the platform or such Content or otherwise. Any unauthorized use terminates the permission or license granted by Company. Company reserves all rights not expressly granted in and to the platform, Content and the Marks. Except as stated in the Terms and Conditions, no other use of Content, Software, platform or Marks is authorized without the express prior written consent of Company.

 

6.  USE OF SERVICES

We may continuously change or improve platform to provide you best possible experience and your continuous use of platform means that you agree and accept the terms associated with them. We have exclusive right to modify, change or stop the services permanently or temporarily to you or to users generally. You accept that Company reserves the right to disable your account or any feature if it finds any misuse or abuse of services without giving you notice or reasons. You agree that Company may suspend or terminate your account if it finds or suspect that you have not provided the current, complete, accurate information. You also agree to keep the information in your account up-to-date at any point of time and if you fail to do so, than, Company may suspend or terminate your services with immediate effect without citing any reasons.

You acknowledge and agree that Company may anytime have right to terminate or restrict your use of service if it hinders Company to provide its services to other customers or to carry its operations or due to non-payment of dues.

By using the platform, you agree that Company will not compensate for any losses you make for any reasons due to platform and we would suggest you to use your discretion before use. We will publish guidelines time to time to have safe, secure and comfortable rides while sharing with others and humbly request you to follow them. You specifically agree not to access (or attempt to access) any of the Services through any automated means (including through the use of scripts or web crawlers). You agree that you will not engage in any activity that interferes with or disrupts the Service (or the servers and networks which are connected to the Service).

By using the Application or the Service, you further agree that:
  • You will only use the Service or download the Application for your sole, personal use and will not resell it to a third party;
  • You will not authorize any other person to use your account;
  • You will not assign or otherwise transfer your account to any other person or legal entity;
  • You will not use an account that is subject to any rights of a person other than you without appropriate authorization;
  • You will not use the Service or Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes;
  • You will not use the Service or Application to cause nuisance, annoyance or inconvenience;
  • You will not impair the proper operation of the network;
  • You will not try to harm the Service or Application in any way whatsoever;
  • You will not copy, or distribute the Application or other Company Content without written permission from Company;
  • You will keep secure and confidential your account password or any identification we provide you which allows access to the Service and the Application;
  • You will provide us with whatever proof of identity we may reasonably request;
  • You are aware that when requesting transportation services by SMS or Phone (if available in your jurisdiction), standard messaging or call charges may apply;
  • You will comply with all applicable law from your home nation, the country, state and/or city in which you are present while using the Application or Service. Company reserves the right to immediately terminate the Service and the use of the Application if it is found that you have not complied with any of the rules mentioned in this document.
 

7. UNAUTHORIZED USE AND RESTRICTED ACTIVITIES

Any illegal or unauthorized use of the platform or of Company' Services shall constitute a violation of these Terms and Conditions. You do not have permission to access the platform in any way that violates the Terms and Conditions. You agree to not use the platform for any illegal or unauthorized activity, which includes, but is not limited to:

  • Using the platform, Company's services or tools if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using the platform, Company's services or tools;

  • Interference with other users or members' postings;

  • Taking any action that may undermine the feedback or ratings systems (such as displaying, importing or exporting feedback information off the platform or using it for purposes unrelated to Company);

  • Transferring your Company account (including feedback) and user ID to another party without our consent;

  • Exporting or re-exporting any Company tools except in compliance with the export control laws of any relevant jurisdictions;

  • Copying, modifying or distributing rights or Content from the platform, Company's services or tools or Company's copyrights and trademarks;

  • Infringement of any copyright, trademark or patents owned by or licensed to Company.
  • Harvesting or otherwise collecting information about users, including email addresses, without their consent.

  • Impersonating any person or entity or misrepresenting your affiliation with a person or entity; "Stalk" or otherwise harass any person;

  • Engaging in any criminal or tortuous activity, including child pornography, fraud, trafficking obscene material, harassment, stalking, spamming, sending viruses or any other harmful files, theft or disclosure of trade secrets;

  • Interference with or disruption of the platform or servers or networks connected to the platform, or disobeying any requirements, procedures, policies or regulations of networks connected to the platform; and

  • Intentionally or unintentionally violating any applicable local, state, national or international law, third party rights or Company's policies.

  • Express or imply that any statements You make are endorsed by Us, without Our specific prior written consent;

  • use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine", or in any way reproduce or circumvent the navigational structure or presentation of the Services or its contents;

  • post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

  • "frame" or "mirror" any part of the Service, without Our prior written authorization or use meta tags or code or other devices containing any reference to us or the Services or the Platform in order to direct any person to any other web site for any purpose; or

  • modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Services or any software used on or for the Services or cause others to do so.

  • be defamatory, trade libelous, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive or illegal material;

  • contain any offensive anatomical or sexual references, or offensive sexually suggestive or connotative language;

Company reserves the right to investigate complaints or reported violations of the Terms and Conditions and to take any action Company deems appropriate including, but not limited to, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information. Company reserves the right to seek all remedies available to it, whether at law or in equity, for violations of the Terms and Conditions, including but not limited to, civil, criminal and injunctive redress and the right to block access from a particular Internet address to the platform and its features.

 

8. INTERNATIONAL USERS

Because of the global nature of the Internet, as a condition of your use of the platform, you agree to comply with all local rules with respect to your account and your online conduct, including all laws, rules, codes, and regulations of the country in which you reside and the country from which you access the platform, including without limitation, all laws, rules, codes, regulations, decrees, acts, orders, directives, legislation, bills, and statutes pertaining to tax, contracts, intellectual property, securities, e-commerce, banking, technology, computers, fraud, and privacy. In addition, you agree to comply with all applicable laws, rules, codes, and regulations regarding the transmission of technical data exported from the United States.
 

9. ACCESS OF USER’S INFORMATION

Company may need to share user’s information with employees and agents, to the Government or law enforcement agencies (if officially requested or required by order, Notification, Statute of the Court) and with anyone else, with the consent of the customer.
 

10. PRIVACY POLICY - HOW WE HANDLE YOUR INFORMATION?

You hereby consent and agree that you have read and fully understand the Privacy Policy contained in the Website at rideally.com/pages/privacypolicy and hereby consent that the Terms and Conditions and the Privacy Policy are acceptable to you.
 

11.  VEHICLE OWNER’S OBLIGATIONS

The Vehicle Owner has certain responsibilities before registering their vehicles with Company for sharing rides. Many times, vehicle owner and driver are the same however it might not be the case always hence we are listing obligations of vehicle owner’s below and please check for driver’s obligations in section 13.

  • The Vehicle Owner agrees and undertakes to take out and maintain a comprehensive insurance policy to cover third party liability, the occupants of the Vehicle and the Trip offered or booked through the Platform. The Vehicle Owner agrees that they will, on request, provide the riders with evidence, in advance of the Trip, of the complete validity of its insurance policy.

  • The Vehicle Owner self-declares that he/she complies fully with all legal requirements of owning and driving the vehicle in use with fully compliant legal documents that include, but are not limited to, a valid driving license, appropriate and valid insurance policy, appropriate registration and tax paid certificates for the vehicle, and a valid pollution-under-control (PUC) certificate.

  • The Vehicle Owner also undertakes to hold a valid driving license and that the Vehicle Owner will own or will be entitled to use the Vehicle.

  • The Co-Rider is entitled to request evidence of the Vehicle Owner’s insurance policy, registration certificate, driving licence and PUC certificate at any time up to completion of the Trip. The Vehicle Owner must confirm that their insurance policy allows them to carry Co-Riders and that their insurance policy covers all Co-Travelers in case of any accident or incident, which may occur during a Trip.

 

12.  CO-RIDER’S OBLIGATIONS

The Co-Rider do have certain responsibilities and obligations to fulfill, which are mentioned in User’s Guidelines at our website. They will comply with the Good Conduct Charter at all times as mentioned in  User’s Guidelines.

 

13. DRIVER OBLIGATIONS, REPRESENTATIONS AND WARRANTIES

Drivers (many a times vehicle owners as well) who directly or indirectly uses our platform hereby consent and agree that you have read and fully understand and accept the Driver's representations and warranties mentioned below and also adhere to the User’s Guidelines provided at the website.

  • Driver is at least 21 years of age.

  • Driver should have a valid driving license and is authorized to operate a motor vehicle and has all appropriate licenses, approvals and authority to provide transportation to third parties in all jurisdictions in which driver uses the service.

  • Driver has the legal right to operate the vehicle, driver uses when accepting Riders, and such vehicle is in good operating condition and meets the industry safety standards and all applicable statutory and state department of motor vehicle requirements for a vehicle of its kind.

  • Such Driver is named or scheduled on the insurance policy covering the vehicle such driver uses when accepting Riders.

  • Such Driver has a valid policy of liability insurance (in coverage amounts consistent with all applicable legal requirements) for the operation of such Driver's vehicle to cover any anticipated losses related to such Driver's provision of rides to Riders.

  • Such Driver will be solely responsible for any and all liability which results from or is alleged as a result of the operation of the vehicle such Driver uses to transport Riders, including, but not limited to personal injuries, death and property damages.

  • In the event of a motor vehicle accident such Driver will be solely responsible for compliance with any applicable statutory or department of motor vehicles requirements, and for all necessary contacts with such Driver's insurance carrier.

  • Such Driver will obey all local laws related to the matters set forth herein, and will be solely responsible for any violations of such local laws.

  • Such Driver will not make any misrepresentation regarding Company, the Platform, the Services or such Driver's status as a Driver, offer or provide transportation service for profit, as a public carrier or taxi service, charge for rides or otherwise seek non-voluntary compensation from Riders, or engage in any other activity in a manner that is inconsistent with such Driver's obligations under this Agreement.

  • Such driver will present themselves on time and at the place agreed with the specified Vehicle;

  • Such driver will immediately inform all Co-Riders of any change whatsoever to the Trip.

  • If one or more Co-Riders have made a booking and the driver decides to change any aspect of the Trip, the driver undertakes to contact all Co-Riders who have made a booking in relation to that Trip and to obtain the agreement of all Co-Riders to the change.

  • Such driver shall not deviate from the agreed route, unless under exceptional circumstances when the agreed route becomes untenable. In case of any deviation due to exceptional circumstances the driver must keep the Co-Rider informed of any such change before the deviation, and at the earliest possible time.

  • If a Co-Rider refuses the change, they are entitled to a full refund and without any compensation being paid to the Vehicle Owner.

  • Such Driver will only accept Riders using the vehicle that has been reported to and validated by their identity.

  • Such Driver will not discriminate or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation.

  • Such Driver is medically fit to drive in accordance with applicable law.


14.  SECURITY, SAFETY AND GUIDELINES

We provide many security and safety features so that you can travel with verified persons in safe and secure manner however RideAlly is only a technology enabled social ride-sharing platform that helps you to initiate, accept and undertake ride-sharing on various vehicles. We do following checks to ensure your safety and security:

  • Verify Mobile Number using standard OTP process and Email-Id to ensure that person is genuine.

  • Users are requested to upload their latest Photo and also any Identity Proof issued by Govt of India

  • User can share their Social Media Profiles (like Facebook) to build confidence with other users. We do not share personal details (like, phone no. and email) of users with anyone.

  • Females can choose to travel with only females. Female specific rides do not even come in searches hence stalking is also not possible

  • User can check profiles of co-passenger and accept/reject their requests. Contact information is hidden for each user and is shared only with co-riders

  • Users can travel in private groups, like, workplace, apartments etc which has only authorized persons in it. In these groups, One can add users by invitation only so that any unauthorised entry can be disallowed.

  • Employees need to join their Corporate locations after verifying their company email-id and can travel within that to verified employees of the Corporate

  • Commuter can know in advance that who is travelling with them like we know in train charts hence unauthorized person can be avoided to board the vehicle

  • Vehicle number is a must to offer rides so that if any untoward incident happens, Police can trace the culprit

  • User can share emergency contact and click on SOS button to alert their emergency contacts in case of any incident/accident or if any other kind of help is sought

  • Day time Customer Care for verification and query/grievances handling

  • For our cab services, we partner with Trusted Cab vendors who in turn provide verified Drivers for shared taxis

In addition to above, we humbly request each and every riders or vehicle owners to follow the User’s Guidelines mentioned at our website.

 

15. USE OF TAXIS

Company do not own any cabs and provide service through its preferred vendors. We do thorough check on our vendors and drivers before providing services to them. Company do check if preferred vendors the license, permits and all other legally required documents to operate taxi services before empanelling the vendor. Company do take online bookings using its platform

The following Terms & Conditions shall apply to users utilising the Services offered by the Company for booking taxis:

  • The customer shall pay the Taxi fare, parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the Taxi Services.

  • The users agrees and accepts that the use of the Services provided by the Company is at the sole risk of the Customer, and further acknowledges that the Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law. Without prejudice to the above, the Company makes no representation or warranty that:

    • The Services will meet the customer's requirements;

    • The Services will be uninterrupted, timely, secure, or error-free.

    • The Company shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the use of taxi service offered by Company or due to the failure of Company to provide Services to the Customer for any reason whatsoever including but not limited to the Customer's non-compliance with the Services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of Company or any person or any organization involved in the above mentioned systems.

    • There shall be extra charges for far off locations & toll charges as well.

    • If any passenger if misses the train or flight or bus, Company will not be liable for any compensation. The customer shall make an alternate arrangement if the taxi has not reached due to any reason.

  • The user shall ensure that he/she will not indulge in any of the following activities while in a taxi:

    • Smoking or consuming alcohol inside the Taxi. The driver has the right to refuse the pick-up or ask the customer to alight the cab if the customer is found to have alcohol or is found misbehaving with co-passengers or the driver, or is causing a nuisance.

    • Littering the Taxi

    • Soiling or damaging the seats and/or any other interiors of the Taxi.

    • Misusing, soiling or damaging any of the devices (technical/non-technical) in the taxi.

    • Asking the driver to break any Traffic/RTO/City Police and/or government rules for any purpose (especially reaching the destination earlier). The driver has the right to refuse such a request by the customer. The driver also has the right to refuse such a pick-up or ask such customer(s) to alight from the cab if customer forces for it.

    • Asking the driver to board more passengers than the maximum capacity of the taxi. The rules under which the taxi Services are provided by the Company, stipulate that a maximum of 4 adult passengers shall be allowed per trip. In view of this, the customer shall not pressurize the driver to allow more than 4 adult passengers in the taxi. The driver has the right to refuse such a pick-up or ask such customer(s) to alight from the cab.

    • Pressurizing the driver to overload the boot space of the taxi with luggage. The customer shall not be allowed to use the seating area of the taxi for placing any kind of luggage.

  • The User shall indemnify Company from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnity basis) claims, demands, actions and proceedings which Company may incur or sustain directly or indirectly from or by any reason of or in relation to the use or proposed use of the Services by the Customer and shall pay such sums on demand on the Company.

  • Company is hereby authorized to use the location based information provided by any of the telecommunication companies when the user uses the mobile phone to make a taxi booking. The location based information will be used only to facilitate and improve the process of taxi booking for the User.

  • Company is authorized at any time without giving any reason to terminate the booking of taxis done by the users.

  • Company encourages all its customers to take full responsibility of his/her items. We are not responsible if you forgot or missed or lost your belongings during the travel and also not responsible if any damage occurs to the same.

  • If the user leaves any goods in the taxi or has any complaint in respect of the Services or the use of the taxi, then same has to inform to Company in writing or e-mail within 24hours of using the taxi or the Services of Company.

  • The Company shall not be liable for any conduct of the drivers of the taxis. However, the Company encourages you to notify it of any complaints that you may have against the driver of any taxi that you may have hired using our Services.

  • The Company reserves the right to add to, vary or amend any or all these terms and conditions at any time and the Users shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at our site at www.rideally.com on the date that we may indicate that such addition, variation or amendment is to come into effect.

  • All the calls made to our call centre can be recorded by the Company for quality and training purposes.

  • The Company have right to use the customer contact information for its own marketing purposes. The Company may send regular SMS updates to the mobile numbers registered with it.

 

16. PAYMENT SYSTEM FOR RIDE-SHARING WITH PERSONAL VEHICLES

The use of the Application is free of charge however Company charges users who earn from sharing rides on their personal vehicles. RideAlly takes a small percentage from vehicle owners when they redeem points.

It is not legal to make profit from personal vehicles however one can save the cost of fuel. We anyway share our travel with colleagues, friends, relatives etc all the time and RideAlly is just a software platform to enable that.

We have customized our solution to ensure that vehicle owner do not make profit however they can share cost (by earning points) which would be lesser than cost of travel. E.g. if cost of travel in Car is 7 or 8 Rs/Km (primarily fuel cost, maintenance, insurance etc.) than they would NOT be able to earn/save more than that. Similarly, it is for Bike. You can share/get rides for free as well.

When a vehicle owner offer ride, he/she earns the points based on type of vehicle, distance and fare set by the owner/driver (minimum is 0 points and max. Is 4 points). When a person takes ride, he/she needs to transfer the points to the person offering vehicle. Vehicle owner can redeem/encash points and get fuel card or money in his wallet for fuel/Maintenance costs. There is no cash exchange involved.

Vehicle owners shall not use the services to offer or accept for hire or reward or for profit or in any commercial or professional context. Members are reminded that using the Services and offering rides for hire or reward or in a commercial or professional capacity may invalidate a vehicle’s insurance and invite adverse legal actions by the road transport authorities. Company shall not be in for any loss or damage incurred by a Member as a result of any breach by a Member of these Conditions. If Company would come to know of any such practices than it would term it as ‘Unauthorised use’ of services and would take appropriate action by banning the account forever.

 

17. PAYMENT SYSTEM OF CAB SERVICES

RideAlly also earns by providing taxis services through its preferred vendors. The cost for the taxi ride to Airport or any particular place can be found on the platform. These costs are tentative and Company reserves the right to modify or update from time to time. It is your own responsibility to remain informed about the current rates for any taxi ride while company will also make an effort to inform you.

Payment can be paid using Third Party Provider by online “Payment Gateway” or by cash to the driver after the completion of transportation services provided by the Company. You are responsible for the timely payment of all fees in cash to the driver or online. Company has right to charge and shall change fees from time to time for waiting charges, night charges, peak-time charges, toll charges etc. Charges will be with applicable taxes where required by law. You agree that you will pay all charges which are applicable during the transport service. Charges paid by you are final and non-refundable, unless otherwise determined by Company.

As between you and Company, Company reserves the right to establish, remove and/or revise Charges for any or all services obtained through the use of the Platform at any time in Company's sole discretion. Further, you acknowledge and agree that Charges keeps on changing substantially during times of high demand in certain areas. Company will use reasonable efforts to inform you about such Charges which may apply, provided that you will be responsible for all Charges incurred regardless of your awareness of such Charges or the amounts thereof.

Company may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services obtained through the use of the Platform, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Platform or the Charges applied to you. You may elect to cancel your request for services from a Third Party Provider at any time prior to such Third Party Provider's arrival, in which case you may be charged a cancellation fee.

 

18. REPAIR OR CLEANING FEES

You shall be responsible for the cost of repair for damage to, or necessary cleaning of, Third Party Provider vehicles and property resulting from use of the Platform in excess of normal “wear and tear” damages and necessary repair or cleaning. In the event that a Third Party Provider reports the need for Repair or Cleaning, and such Repair or Cleaning request is verified by Company in Company's reasonable discretion, Company reserves the right to facilitate payment for the reasonable cost of such Repair or Cleaning on behalf of the Third Party Provider. Such amounts will be transferred by Company to the applicable Third Party Provider and are non-refundable.

 

19. OWNERSHIP OF INTELLECTUAL PROPERTY

The content on the platform, including without limitation, text, software, scripts, graphics, images, button icons, clips, digital downloads, data compilations, sounds, videos, articles, and the like ("Content"); Company 's trademarks, service marks, service names, and logos contained therein ("Marks"); and all the software used on this Platform, are owned by or licensed to Company and are subject to copyright, trademarks, design, patents and other intellectual property rights under Indian and foreign laws and international conventions.
 

20. COPYRIGHT COMPLAINT POLICY

Infringement Notification:

If you believe in good faith that materials hosted by us infringe your copyright, please provide the written information requested below. The procedure outlined below is exclusively for notifying Company that your copyrighted material has been infringed.

Please provide the following information in the following sequence (including Section Numbers):
  • A clear identification of the copyrighted work you claim was infringed.
  • A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to peruse that material, such as a link to the infringing material.
  • Your contact information so that we can reply to your complaint, preferably including an email address and telephone number.
  • Include the following statement: "I have a good faith belief that the use of material that is apprehended to infringe my copyright is not authorized by the copyright owner, his agent, or the law."
  • Include the following statement: "I swear, under penalty of perjury, that the information in the notification is accurate and I am the copyright owner, or am authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed."
  • Sign the notice

Email or post the notice to contact information mentioned at 'Contact Us' section of home page of Website.

We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, please note that you may be liable for damages (including costs and attorney's fees) if you make a false claim of copyright infringement. We will review and address all notices that comply with the requirements above.
 

21. TERMINATION CLAUSE

Terms can be terminated by users or us. Users may terminate this Agreement (and their account) at any time by emailing us at support@rideally.com. Please note that Company may terminate this Agreement and your account at any time and for any reason, this includes but is not limited to the forth mentioned reasons a) If you have breached any provisions of the terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the terms), b) If Company is required to do so by law.

We maintain sole discretion to bar your use of service in the future, for any or no reason. Even after your participation on Platform is terminated, this agreement will remain in effect. We reserve the right to terminate the contract by sending an email to the user.
 

22. DISCLAIMER OF WARRANTIES

THE PLATFORM IS PROVIDED BY COMPANY ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. COMPANY EXPRESSLY DISCLAIMS ANY WARRANTY THAT THE platform, THE SERVICES, OR THE INFORMATION, CONTENT, MARKS, OR MATERIALS INCLUDED ON THE PLATFORM WILL BE FREE FROM ERRORS, DELAYS OR INTERRUPTIONS, THAT ALL ERRORS WILL BE CORRECTED, OR THE PLATFORM WILL MEET YOUR REQUIREMENTS. YOU ACKNOWLEDGE AND AGREE THAT (I) WE HAVE NO CONTROL OVER THE AVAILABILITY OF THE PLATFORM ON A CONTINUOUS OR UNINTERRUPTED BASIS; (II) WE ARE NOT RESPONSIBLE FOR THE FUNCTIONALITY OF ANY THIRD-PARTY PLATFORM, INTERFACE, OR LINK; (III) THE TERMS AND CONDITIONS SET FORTH HEREIN ARE SUBJECT TO THE LIMITATIONS OF OUR HARDWARE, SOFTWARE AND BANDWIDTH; (IV) WHERE COMPANY SUPPLIES THE CLIENT WITH ANY GOODS OR SERVICES SUPPLIED BY A PROVIDOR OR ANY OTHER THIRD PARTY, COMPANY DOES NOT GIVE ANY WARRANTY, GUARANTEE, REPRESENTATION OR OTHER TERMS AS TO THE QUALITY, FITNESS FOR PURPOSE OR OTHERWISE OF THE GOODS OR SERVICES, AND THE CLIENT SHALL BE REQUIRED TO SEEK COMPENSATION FOR ANY LOSS OR DAMAGE SUFFERED DIRECTLY FROM SUCH PROVIDER OR THIRD PARTY. WE DO NOT PROVIDE ANY WARRANTIES, GUARANTIES, REPRESENTATIONS AND/OR RECOMMENDATIONS PERTAINING TO ANY OF THE INFORMATION AND/OR SUGGESTIONS MADE IN THE COURSE OF PROVIDING SERVICES, AND THE CLIENT IS DEEMED TO BE RESPONSIBLE FOR, AND SHALL USE ITS OWN SKILL AND JUDGMENT AS TO THE QUALITY, VALUE AND SUITABILITY OF ANY SUCH INFORMATION AND SUGGESTIONS IN DECIDING WHETHER TO ENTER INTO ANY AGREEMENT WITH ANY PROVIDER OR THIRD PARTY TO SUPPLY GOODS OR SERVICES. (V) WE ARE NOT RESPONSIBLE FOR THE PRODUCTS OR PRODUCT QUALITY POSTED BY THIRD PARTIES ON THE PLATFORM OR ANY RISK IN CONSUMING OR ANY INJURIES (PHYSICAL, MENTAL OR EMOTIONAL) RESULTING FROM YOUR USE OF ANY SERVICES OR INFORMATION POSTED BY THIRD PARTIES ON THE PLATFORM; AND (VI) OUR FAILURE TO MAKE THE PLATFORM AVAILABLE BECAUSE OF TECHNICAL DIFFICULTIES OR FOR ANY REASON OUT OF OUR CONTROL DOES NOT AMOUNT TO A FAILURE TO MEET THE OBLIGATIONS OR RESULT IN A BREACH BY COMPANY OF THE TERMS AND CONDITIONS, AND YOU EXPRESSLY WAIVE ALL RIGHT TO DISPUTE SUCH FAILURE. WE CANNOT GUARANTEE CONTINUOUS OR SECURE ACCESS TO OUR SERVICES OR PLATFORM. WE MAY UPDATE, IMPROVE, OR OTHERWISE MODIFY THE PLATFORM (OR ANY OF ITS INDIVIDUAL FEATURES OR FUNCTIONALITIES) AT ANY TIME AS WE SEE FIT IN OUR SOLE DISCRETION. COMPANY DOES NOT WARRANT THAT THE PLATFORM, ITS SERVERS, OR EMAILS SENT FROM COMPANY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. COMPANY IS NOT RESPONSIBLE FOR DELAYS CAUSED BY ACCIDENT, WAR, ACTS OF GOD, EMBARGO, COMPUTER SYSTEM FAILURE, OR ANY OTHER CIRCUMSTANCE BEYOND ITS CONTROL WHATSOEVER.
 

23. LIMITATION OF LIABILITIES

UNDER NO CIRCUMSTANCES SHALL COMPANY BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES OR LOSSES, COSTS OR EXPENSES, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, MONEY, GOODWILL, REPUTATION OR INTERRUPTION OF BUSINESS (EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING FROM THE USE OF THE PLATFORM OR ANY SERVICES PROVIDED THEREIN. REGARDLESS OF ANY LAW TO THE CONTRARY, NO ACTION, SUIT OR PROCEEDING SHALL BE BROUGHT AGAINST COMPANY MORE THAN ONE YEAR AFTER THE DATE UPON WHICH THE CLAIM AROSE.
 

24. INDEMNIFICATION

You hereby agree to indemnify, defend and hold harmless Company and our parents, subsidiaries, successors, and affiliates, and each of their respective directors, officers, agents, representatives and employees, from any and all losses, claims, causes of action, damages, demands, costs, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, from or is related to or is a result of (i) your use of the platform (including but not limited to the display of your information on the platform) or from your breach of any of the Terms and Conditions set forth herein; (ii) your breach of any representations and warranties made by you to Company or (iii) any claims asserted by a third party relating to products offered or displayed on the platform.
 

25. RELEASE

In the event that you have a dispute with any third party or Provider to a transaction, you agree to release and indemnify Company (and our agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with such transaction.
 

26. LINKS TO THIRD-PARTY SITES

This platform may contain links to other websites ("Third Party Sites"). The linked sites are not under the control of Company and hence, Company is not responsible for the content of any Third Party Site, or any changes and updates to it. Company is providing these links to you only as a convenience, and the inclusion of any link does not entail endorsement by us of the Third Party Site or any association with its operators or owners. Further Company is not responsible for their contents or the privacy or other practices of such Third Party Sites. You are cautioned to read such sites terms and conditions and/or privacy policies before using such sites in order to be aware of the terms and conditions of your use of such Third Party Sites.
 

27. INBOUND LINKS

We welcome links from a Third Party Site to our Platform, through a plain text link, provided that
  • You give Company prior written notice of such link by contacting Company to request Company's permission to establish the link;
  • You discontinue providing a link to our platform if so requested by Company;
  • You do not imply in any fashion that Company is endorsing any of your products or service or is affiliated with you;
  • You do not present Company in a false light, or provide misleading or false information about Company, or its platform or Services;
  • You do not remove or obscure the copyright notices, or other notices on this platform;
  • You do not use any Mark of Company; and e.g. You do not replicate, frame or mirror the content of the platform.
We reserve the right to require you to remove links to the platform in our sole discretion.
 

28. E-MAIL AND TEXT COMMUNICATIONS

E-mail communications and text messages sent from the platform or from our customer care are designed to make your platform experience more efficient. By registering to the platform, you specifically agree to accept and consent to receiving e-mail communications and text messages initiated from Us or through Us, which include, without limitation: message notification e-mails, device notifications or text messages informing you about potential availability of Drivers or Riders and e-mails informing you of promotions we run and emails informing you of new and existing features we provide. Standard text messaging charges applied by your cell phone carrier will apply to text messages we send. If you change your mobile phone service provider, the notification service may be deactivated for your phone number and you may need to update the same in your profile. Company reserves the right to cancel the notification service at any time. If you do not wish to receive any of our e-mail communications or text messages, please do not use the Services.
 

29. MISCELLANEOUS

Except as specifically stipulated otherwise, the Terms and Conditions constitute the entire agreement with respect to the subject matter hereof. No waiver by Company of any breach or default here under shall be deemed to be a waiver of any preceding or subsequent breach or default. If any part of the Terms and Conditions is determined by a court of competent jurisdiction to be invalid or unenforceable, it will not impact any other provision of the Terms and Conditions, all of which will remain in full force and effect. Any and all disputes relating to the Terms and Conditions, your use of the platform, or any other Company Service are governed by, and will be interpreted in accordance with, the laws of the State of Karnataka, India without regard to any conflict of laws provisions. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of the Terms and Conditions.

Nothing on this platform constitutes an offer on Company's part or on the part of the Providers. The matters detailed constitute an invitation to you to make an offer on the stated terms to purchase arrangements featured. Providers may accept or decline any such offer. All arrangements featured or referred to are at all times prior to specific confirmation subject to availability and no warranties, promises or representations are given as to availability.
 

30. DISPUTES

Any dispute relating in any way to your visit to the platform or to products you purchase through the platform shall be submitted to arbitration, with the arbitral panel consisting of three arbitrators, one arbitrator being chosen by each party and a third being jointly appointed by the two arbitrators so chosen. confidential arbitration in Delaware, except that, to the extent you have in any manner violated or threatened to violate Company's intellectual property rights, Company may seek all remedies available to it, whether at law or in equity, including without limitation, injunctive or other appropriate relief in Bangalore, Karnataka, India, and you consent to exclusive jurisdiction and venue in such courts.
 

31. NOTICES

Except as explicitly stated otherwise, any legal or statutory notices to Company shall be given by certified mail, postage prepaid and return receipt requested to Company Consultancy Services Pvt Ltd, 417, 2nd Floor, 27th Main, Sector-1, HSR Layout, Bangalore – 560102, Karnataka, India, Email: support@rideally.com.
 

32. CONFLICT OF TERMS

If there is a conflict or contradiction between the provisions of these Terms and Conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the platform shall prevail in respect of your use of the relevant section or module of the platform.
 

33. PLATFORM POLICIES, MODIFICATION, AND SEVERABILITY

If there are material changes to our Terms and Conditions, we will post a link to our revised Terms and Conditions on the platform. Your continued use of the platform will constitute your acceptance of any revised Terms and Conditions. We reserve the right to make changes to our platform, policies including but not limited to Privacy Policy, and the Terms and Conditions at any time. We may amend the Terms and Conditions at any time by posting the amended terms on the platform or on our home page. Except as stated elsewhere, all amended terms shall automatically come into force from the date they are posted on the Platform.
 

34. CONTACT INFORMATION

If you have any questions or concerns about these Terms and Conditions or if you need further assistance with respect to access to or use of the platform or the Services offered by Company, you may contact us as per information provided in “Contact Us” section on Platform. We will attempt to respond to your questions or concerns promptly after we receive them.
 
 
 080-46004600
 
 
 
RideAlly © 2012-17. All Rights Reserved.
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